Privacy Policy

Effective Date: 5 November, 2024
Last Updated: 5 November, 2024

1. Introduction

Welcome to lstbook (“Company,” “we,” “our,” or “us”). lstbook, located in Ras Al Khor, Dubai, operates a property classified website accessible at www.lstbook.com (the “Website”) where property agents, agencies, and prospective buyers and renters can engage with real estate listings. We are committed to respecting and protecting your privacy.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. Please read this Privacy Policy carefully. By using our Website or services, you agree to the terms and practices outlined below.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Such as your name, contact details (e.g., email address, phone number), and account login credentials.
  • Property and Profile Information: For agents and agencies, this includes property listings, agency details, and related materials.
  • User and Usage Information: Including data on your activity on the Website (e.g., search preferences, listings viewed) and technical information such as IP address, browser type, device information, and operating system.
  • Transaction and Financial Information: When applicable, payment details or other financial information necessary to process transactions on the Website.
  • Communication Information: Records of any communications or inquiries made with us (e.g., emails, phone calls).

3. How We Collect Information

We collect information in the following ways:

  • Directly from You: Information you provide during account registration, profile creation, listing submission, and communication with us.
  • Automatically: When you access our Website, certain information is collected automatically via cookies and similar technologies to analyze user activity and improve our services.
  • From Third Parties: We may obtain information from real estate agents, agencies, or other authorized third parties to enhance or validate our records.

4. Use of Information

We use the information we collect for purposes including, but not limited to:

  • Providing Our Services: Facilitating the listing, searching, and connecting of properties for sale or rent, and enabling agents/agencies to manage property listings.
  • Improving User Experience: Enhancing our Website’s functionality and personalizing content based on user preferences and behavior.
  • Communication: Sending account notifications, responses to inquiries, updates, and relevant marketing communications with your consent.
  • Marketing and Analytics: Conducting research, analysis, and advertising to improve and market our services effectively.
  • Security and Compliance: Ensuring the security of our Website, complying with legal obligations, and enforcing our terms and conditions.

5. Legal Bases for Processing

Our processing of your information is justified based on one or more of the following legal grounds:

  • Contractual Necessity: When processing is required to provide the services you request, including listing and searching properties.
  • Consent: Where you have provided your explicit consent, such as for marketing communications.
  • Legitimate Interests: For activities reasonably expected in the course of operating a property classifieds platform, including analytics and fraud prevention.
  • Legal Obligations: When necessary to comply with applicable laws, regulations, or legal processes.

6. Sharing of Information

We may share your information with the following parties:

  • Property Agents and Agencies: For the purpose of facilitating property listings, viewing inquiries, and transactions.
  • Service Providers: Third-party service providers who assist in Website functionality, data processing, customer support, and marketing. These providers are required to maintain the confidentiality of your information.
  • Authorities and Legal Requests: Governmental authorities, courts, or law enforcement agencies, as necessary to comply with applicable laws or respond to valid legal requests.

7. International Data Transfers

Your information may be transferred and processed in countries outside your own, including countries with data protection laws that may differ from those of your jurisdiction. We take steps to ensure that your data is handled securely and in accordance with this Privacy Policy, regardless of location.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no online platform can guarantee absolute security. We encourage you to keep your account password secure and notify us immediately of any suspected unauthorized access to your account.

9. Your Rights

Depending on your jurisdiction, you may have the following rights with regard to your personal data:

  • Access and Correction: You may request access to or correction of any personal information we hold about you.
  • Data Portability: In some cases, you may have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain certain data.
  • Objection and Restriction: You may have the right to object to or restrict certain types of data processing.
  • Withdraw Consent: Where we rely on your consent to process data, you may withdraw this consent at any time.

To exercise these rights, please contact us at info@lstbook.com. We may request verification of your identity to protect your information.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal or regulatory obligations. If you request deletion of your data, we will process your request in accordance with our retention policies and applicable law.

11. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve functionality, analyze Website traffic, and deliver tailored content. You can manage your cookie preferences via your browser settings. Please refer to our [Cookie Policy] for more details.

12. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our Website and updating the “Last Updated” date at the top of this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Compare listings

Compare